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Software Evaluation for Vodafone A new software shall reduce the costs and speed up the release of terminal concepts. The range of manufacturers was cut down to a shortlist but it still required a well informed and considered judgement to make the final pick.

How can design contribute
to a better decision?

Client
Vodafone Global
Telecommunication

All mok to services

Timeframe
August – September 2005
Relation
Freelance

 

mok to evaluated software applications for Vodafone Global. As the software shall reduce costs long-term it better makes a good fit.


Challenge
We evaluated two software packages according to their usability and their fit to the current design process. The results of the evaluation aimed at the executive management level due to significant expenses involved. The report therefore needed to be easy to grasp, a quick read and uncomplicated to refer to.

 

Approach After an initial training from the software manufacturer we used use cases to deep-dive the applications. During the usage we established a set of criterias to judge the software. A visually distinctive hierarchy reflected the diverse levels of information. This way we can support differently engaged reading modes.

Result The final reports were well received. They were an easy read but nevertheless highlighted crucial aspects consistently. For a more intense read the reports also offered an increased level of details. The reports contributed significantly to the final purchase decision.

 

Plan, structure, execute

Evaluate

Well received

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